Privacy Policy ceri123 — Our Commitment to Malaysian Users

This Privacy Policy explains how ceri123 (platform at ceri123.run) collects, uses, stores, and protects your personal data as a registered user or visitor to our website. It applies to all individuals who access or use the ceri123 from Malaysia, including via our website, mobile app, or any other digital channels we operate.

As a platform operating in Malaysia, ceri123 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). The PDPA governs how organisations in Malaysia collect, process, and store individuals' personal data — and ceri123 takes this responsibility seriously. We believe your trust is the foundation of our relationship, and protecting your data is how we honour that trust.

By registering an account or continuing to use the platform ceri123, you are indicating your consent to the data processing practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

ceri123 collects various categories of personal data when you register, use the platform, or interact with our support services. Below is a detailed breakdown of the types of data we collect and the reasons for doing so:

In addition to data you provide directly, ceri123 also collects data automatically when you use our platform — such as the technical and usage data referenced in the table above. This automatic collection occurs through cookies, server log files, and similar tracking technologies, which are described in further detail in Section 6 of this policy.

Personal data collected by ceri123 used exclusively for purposes related to platform operations and service delivery. We do not use your data for unrelated purposes without your explicit consent. The following are the primary purposes for which data is used at ceri123:

• Account Management: Creating and maintaining an account ceri123 your account, process registrations, verify identity, and manage secure logins.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX; and handling withdrawal requests in Malaysian Ringgit (RM) efficiently and securely.
• Security & Fraud Prevention: Monitoring account activity to detect unauthorized access attempts, fraud, or platform abuse — including the use of multiple accounts or bonus manipulation.
• Regulatory Compliance: Fulfilling compliance obligations under Malaysia's PDPA 2010, anti-money laundering (AML) laws, and know-your-customer (KYC) requirements.
• Platform Improvements: Analyzing usage patterns in aggregate (not individually) to understand Malaysian user preferences and improve the platform experience ceri123.
• Service Communications: Sending important account-related notifications such as deposit confirmations, successful withdrawal alerts, security reminders, and updates to our terms.
• Responsible Gaming: Monitoring betting patterns to identify members who may need responsible gambling support, and enforcing the limits you have set for yourself.
• Marketing Communications: Sending promotional information and bonuses ceri123 that are relevant — only to members who have consented to receive marketing communications. You may withdraw this consent at any time.

ceri123 will not use your data to make automated decisions that produce legal effects or similarly significant consequences for you without appropriate human review.

ceri123 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, in the normal course of platform operations, we may share data with a limited set of third-party categories as follows:

• Payment Gateway Providers: Required transaction data is shared with approved payment providers (such as DuitNow, FPX, and Malaysian digital wallet providers) solely to process your deposits and withdrawals.
• Game Provider: Third-party game providers that supply live casino, slots, and table games on the platform ceri123 receive the minimum data required to deliver the gaming experience to you.
• Analytics Services: Anonymised and aggregated usage data may be shared with analytics providers to help us understand platform performance — without revealing the identity of any individual member.
• Authorities: ceri123 will disclose required data to Malaysian authorities (including police, courts, or regulatory bodies) when mandated by law or a valid court order.
• Identity Verification Services: Approved third-party KYC providers may process your identity documents solely for the purpose of membership verification ceri123.

All third parties that receive user data ceri123 are bound by strict data protection agreements and are prohibited from using such data for any purpose other than those specified. ceri123 ensure all third parties meet data protection standards equivalent to or exceeding the requirements of Malaysia's PDPA 2010.

ceri123 invests seriously in security infrastructure to ensure your personal data remains protected at all times. Cyber threats are a reality in the digital age, and we take a multi-layered approach to defending your data against unauthorized access, breaches, or misuse.

The technical security measures we have implemented at ceri123 includes:

• Data Encryption in Transit: All communications between your device and our servers ceri123 protected with TLS (Transport Layer Security) protocol using 256-bit encryption.
• Stored Data Encryption: Sensitive data such as passwords and financial information is stored in encrypted form on our servers — even internal staff cannot read your password in its original form.
• Two-Factor Authentication (2FA): An SMS OTP system for all login and withdrawal processes adds an extra layer of security that protects your account even if your password is compromised.
• 24-Hour Monitoring: Security team ceri123 continuously monitors account activity to detect any suspicious patterns or unauthorised access attempts.
• Internal Access Controls: Staff ceri123 may only access user data on a need-to-know basis — with a complete audit trail for every instance of sensitive data access.
• Regular Security Testing: Penetration testing and security audits are conducted regularly by independent security experts to identify and address any vulnerabilities.

While we take all reasonable steps to protect your data, no system is 100% impenetrable. Should any security incident involving your data occur, ceri123 committed to notifying you promptly and taking appropriate remedial action in accordance with Malaysia's PDPA requirements.

Platform ceri123 uses cookies and similar tracking technologies to ensure the platform's core functions operate correctly, enhance the user experience, and understand how our platform is used. The following are the categories of cookies we use:

You can control and manage cookie settings through your web browser settings. However, disabling essential cookies may affect platform functionality ceri123 as a whole. For information on how to manage cookies in your browser, please refer to your browser's help documentation.

As a user ceri123 operating under Malaysia's PDPA 2010, you have the following rights with respect to your personal data. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, please contact the ceri123 via live chat on the platform or by email at support@ceri123.run. We will process your request within a reasonable timeframe and keep you informed of the actions taken.

ceri123 only retains your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable Malaysian laws and regulations.

General data retention guidelines at ceri123 is as follows:

• Active Account Data: Retained for the duration of your active membership at ceri123 plus any additional period required for compliance purposes following account closure.
• Financial Transaction Records: Retained for a minimum of 7 years from the transaction date, in accordance with Malaysia's tax and AML legal requirements.
• Identity Verification Records (KYC): Retained for a minimum of 5 years following account closure, in line with Malaysian financial authority compliance requirements.
• Support Communication Records: Retained for 3 years for service record purposes and resolution of any disputes that may arise.
• Technical Log Data: Retained for 12 months for security and fraud detection purposes.

Once the stipulated retention period has lapsed, your data will be securely deleted or anonymised in accordance with industry-standard procedures. ceri123 conducts periodic reviews of stored data to ensure no data is retained beyond its legitimate purpose.

Platform ceri123 is intended strictly for individuals aged 18 and above. We do not knowingly collect personal data from children or individuals under 18. Account registration requires strict age and identity verification.

Should we discover that personal data belonging to an individual under 18 has been collected inadvertently — whether through misrepresentation of age during registration or by other means — ceri123 will:

• Closing the account in question immediately.
• Promptly delete all personal data associated with the account.
• Forfeit all winnings associated with the account.
• Returning the original deposit to the original payment source upon proper verification.

If you are a parent or guardian and suspect that your child has registered an account with ceri123, please contact our support team immediately at support@ceri123.run with the relevant details for prompt action.

ceri123 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. Any material amendments will be communicated to members via in-platform notifications or email to your registered address.

The "Updated" date shown at the top of this document will always reflect the latest version of the Privacy Policy ceri123. We encourage you to review this page periodically to stay informed about how we protect your data.

Continued use of the platform ceri123 after amendments to this Privacy Policy are published will be considered your acceptance of the updated version. If you do not agree with any amendments, you have the right to close your account by contacting our support team.

If you have any questions, concerns, or requests regarding this Privacy Policy or how ceri123 handling your personal data, our team is ready to assist. We take every privacy inquiry seriously and will provide a thorough response within a reasonable timeframe.